nanastoto
Welcome to nanastoto. This Privacy Policy describes how we collect, use, and protect your personal information when you use our platform. This policy applies exclusively to our website and services provided to users in Malaysia.
Please note that this policy does not apply to third-party websites or external services that you may visit via links on our platform. Once you leave our site, the privacy policies of those external entities will govern your data.
To provide a secure and fair gaming environment, we collect the following categories of data:
Information provided during registration to create your account and identify you as a unique user.
Documents used for Know Your Customer (KYC) processes to verify your identity and legal age.
Financial information required to facilitate deposits and withdrawals, handled via secure channels.
Records of your wagers, winnings, deposits, and withdrawals to ensure transaction accuracy and game fairness.
IP addresses, browser types, device identifiers, and operating system details collected automatically to optimize site performance and security.
Records of your interactions with our customer service team to resolve queries and improve our service.
We gather information through three primary methods:
Your data is processed for the following essential purposes:
We do not sell your personal data to third parties. We only share information with:
We employ robust security measures to keep your data safe:
We use cookies to enhance your experience and maintain session security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.
Depending on the nature of the data, you have the following rights:
To exercise these rights, please contact our support team via the channels available on our Support page.
Note: Even after account closure, certain data must be retained as required by gambling and anti-money laundering rules.
We retain your personal information for as long as your account remains active. Once an account is closed, we continue to store necessary data for the duration required by applicable law in Malaysia to fulfill legal, auditing, and security obligations.
Access to nanastoto is strictly limited to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be terminated immediately and all funds may be returned to the legal guardian after verification.
Parents or guardians who believe a minor is using our platform should report this immediately via our Support page.
Some of our technical and service providers operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of protection consistent with our privacy standards.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of the page regularly to stay informed.
If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official communication channels available on our Support page.